Driving Licence
Clients must personally ensure that they are the holders of a valid driving licence, which must be produced at the first lesson and may be regularly checked by the instructor.
Clients must inform their driving instructor if they receive any endorsements on their licence during the time that they are receiving tuition.
Clients must inform their driving instructor of any disabilities they have which may affect their ability to drive.
Client Well being
In the interests of comfort and safety, clients are advised to wear suitable footwear and comfortable clothing that does not restrict movement. Please ask your instructor if you require any further advice.
Tuition Fees
Tuition fees are as stated in the driving school’s price list and are payable in advance. All accounts must be cleared in cash before proceeding with an official driving test.
School/Instructor Guarantee
The school/instructor guarantees that only legally authorised instructors will give instruction.
Instructors’ official authorising documents will be displayed on the windscreen of the car and may be inspected freely at any time.
Clients may be accompanied on their lesson by a supervising examiner whose job it is to ensure that the tuition given meets the required standard. This is a legal requirement and is in the public interest.
If an authorised trainee instructor is used, the pupil must be informed that the instructor is a trainee and can expect a senior supervising instructor present during some of the lessons.
The pupil has the right to decline training by a trainee instructor.
Postponement or Cancelation of Lesson by Clients
At least two working days’ notice of postponement or cancellation of lesson is required. Please note that Saturdays, Sundays and public holidays are not counted as working days.
Late cancellations or postponements will be charged for as specified in the Price List. There may be an administration charge if it is required to invoice the pupil for late cancellation or postponement fees.
Such notice to the school/instructor (in writing, by telephone or by text) shall be deemed to have been served on the day that the communication is received at the school/instructor’s premises where it will be timed and recorded.
The Driving Test
Your instructor will advise the appropriate time to make an application for a driving test. The advice will be based on the client’s progress to date. It does NOT imply that the necessary standard has been reached or that it will for certain be reached by the appointed test date.
The school/instructor will not hesitate to advise where necessary if the test should be postponed. This condition is intended to save the client expense, unnecessary failure and the consequent delay in waiting for another test.
The school/instructor reserves the right to withhold the use of the school car for the test or a lesson if in the opinion of the instructor the client is:
Not at driving test standard
Medically unfit (including eyesight)
Under the influence of drugs or alcohol
Is not properly licenced to drive
Consistently late or fails to keep appointments.
Falls into arrears over payment
If for any other reason the instructor considers the client will be unsafe to handle a motor vehicle.
Clients may be accompanied on their test by a supervising examiner whose job is to ensure that official standards of testing art observed by examiners. This is a legal requirement and is in the public interest.
You are reminded that when you go to take your driving test you must take the required documents. Failure to comply with this regulation will mean the examiner will have to cancel your test. You will forfeit your test fee and have to apply for a new test date.
In the event of the test appointment being sent to the client they are required to notify the school/instructor as soon as possible of the date and time of the test and show the document to their instructor at the next lesson. The school/instructor cannot accept any responsibility for booking an incorrect time or date of a test unless the appointment document is produced.
Lessons in Own Car
Driving tuition may be given in a client’s own car if the instructor is willing to do so, on the condition that it is dearly understood;
The car is fully insured for teaching for reward and this must be confirmed in writing by the vehicle underwriters.
The instructor is covered by such insurance to drive the car – to be confirmed as above.
The instructor can in no way be held liable for any damage or accident.
Whilst the instructor will make every effort to prevent the client having an accident, or damaging the car, it will be realised that their control is very limited (No extra pedals).
If clients wish to have lessons in their own car. Then a second rear view mirror and an approved seat belt and approved head restraint must be provided for the instructor. In view of the extra responsibility entailed, there will normally be no reduction in lesson charges.
Insurance
School cars are fully insured for tuition and driving tests. The certificate of insurance is available for inspection.
No liability of any kind can be accepted by the school/instructor for the loss of, or damage to, any property belonging to or in the possession of the client.
Legal Liability
Clients should be aware that their instructor’s primary objective is to promote road safety and in doing so, he/she will have to issue instructions which clients must be prepared to carry out without undue argument.
The instructor will make every effort to train the client to the highest standard but in no way can be held liable for any errors the client may commit whilst driving and unaccompanied by the instructor either before or after a test pass.
Complaints
If the client is unhappy with any aspect of his/her tuition, he/she should notify the school/instructor without delay and not later than seven days from the date on which the cause for complaint arose. Every effort will be made by the school/instructor to satisfactorily deal with the complaint in accordance with the Code of Practice issued by the school/instructor.
PAYMENT DETAIILS
The duration of each lesson is based on the hourly.
Lessons normally start at the client’s home or a place agreed by mutual consent.
All fees are subject to adjustment from time to time at two weeks’ notice.
Cancellations
Your Instructor reserves the right to charge for lessons cancelled with less than one working days’ notice.
Please phone cancellations directly to your instructor on the number given on your appointment card.
In their own interest clients are advised to be punctual for their appointments. The instructor will wait for a maximum of 15 minutes. A waiting time may become necessary for the arrival of the instructor due to some unforeseen circumstance. The lesson will commence from the declared start time or the time of the instructor’s arrival if that should be later.